How chatbots and automation supports debt collection

AI debt collections

Can you believe that the very first chatbot was created in 1966? This makes the technology older than the internet. Admittedly it did take many years to flourish however it was not until 2016 when Facebook allowed developers to place chatbots on Messenger that we saw a turnaround in the use of this technology.  …

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How Tech And Automation Support Debt Collection At Scale

DebtCo scalable debt collections

Technology is transforming how everything works in the modern world. Most Fintech industries, like lending and payments, have embraced these changes for quite some time. However, the debt collection industry lagged ‌in terms of technological advancements. With the onset of the pandemic, digital mediums became indispensable. The debt collection industry also caught up on the…

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What is Digital Debt Collection And Why it Works

Digitization is happening in every industry and sector in the world. Introducing digitization has changed how industries function and what customers expect from businesses. Now, customers expect companies to communicate with them digitally and amiably. The collections industry needs to switch to digital platforms to engage customers.  The debt collection industry has always had a…

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