Customer service
Welcome to DebtCo's customer service team! We understand that financial issues can sometimes be complex, which is why we're here to help you in an accessible and friendly way. Whether you have questions about your account, payment options, or just need some extra support-our team is here to assist you quickly and effectively.
How can we help you?
Our team is always on hand to assist you. If you need help, simply choose one of the options below for support. We're here to ensure your experience with DebtCo is smooth and stress-free.
Withdraw my data request
It is important that you understand why we process your data, this is fully explained in our privacy policy.
Assuming that there is no open account with DebtCo, you are fully entitled to request the removal of your personal data from our process and database.
Send a complaint
We are sorry that you feel the need to raise a complaint. Our goal is always to provide the best service possible. This means that if we made a mistake or could’ve done something better, we would like to know how to fix it. In order for us to investigate further please fill out our complaints form or get in touch with us via email.
Frequently asked questions
Our website is designed to help you find answers to your case-related questions quickly and easily. Additionally, we offer a wide range of resources to support you, from managing your finances to understanding the effects of mental health and dealing with the cost of living crisis. Visit our help hub to explore more and get the guidance you need.
Get in touch with DebtCo
Have questions? Get into contact with one of our support
Give us a call
Our office is open Monday to Friday between 9am and 5pm
Send us a WhatsApp
We usually respond within 24 hours to your message
Drop us an Email
Reach us at: uk@debtco.io