Business debts
Whether you have one unpaid invoice or multiple, we can help get your invoices paid from any business.
Welcome to DebtCo
Debt recovery solution with a focus on financial health.
Are you struggling with unpaid debts? DebtCo offers an innovative, debt recovery solution experience to make things simpler for businesses and people. With friendly, customer-centric methods that put customers first, DebtCo offers relief while increasing recovery rates for you and your customers alike.
About us
Who are we?
We are your modern debt collection partner that focuses on bridging the gap between technology and debt recovery. We’ve built our own digital platform called FinView, which brings innovation and transparency to debt collection. Our primary goal? Empowering your customers to resolve their debt, while safeguarding your brand and boosting your recovery rates.
Why choose us?
At DebtCo, we’re not your typical debt collection agency. We’re all about modern solutions that ensure brand protection. Whether you have a handful of cases or a large portfolio, our FinView platform effortlessly scales to meet your needs. Our collection strategies are customised to meet your business requirements, always holding the highest industry standards. This means your data remains secure, and all our processes strictly adhere to regulatory compliance.
Here are a few other reasons why companies trust us:
Modern
Innovative technology
We’re all about tech innovation. Our advanced customer-focused solutions are designed to revolutionise debt collections, ensuring it’s faster, smarter, and more effective for you.
Customer
Positive digital experiences
We empower your customers to resolve their debts. It’s not just about collecting, it’s about creating a customer-friendly, empowering experience.
Learn
Data-driven precision
Our platform enables us to handle data with ease. Meaning we can analyse huge amounts of data that helps identify the best debt collection strategy for your business. With over 26,000 machine learned strategies, our data is key to optimising results and success.
Visible
Transparency and control
Not only do we empower customers to manage their debts, we also give you full visibility into what we are doing. From any device, you have a clear and transparent view of the full collections process via our FinView Control platform.
Meet FinView Control
The app that gives your team full insight and control
FinView Control offers unparalleled transparency and control in how we handle your debt collection claims. From dynamic dashboards to detailed overviews at the case level, FinView Control gives you real-time access, keeping you informed at all times.
Our debt collection services
At DebtCo, we pride ourselves on being a top-tier debt collection agency. Combing our technology with a team of experienced debt collectors, we bring a wealth of experience in collecting from a wide range of recovery requirements. From small business claims to high volume but low value portfolios, our scalable solutions ensure we can deliver a service that perfectly aligns with your business needs.
One off cases
Got a one off invoice that needs resolving? Send it to us via our upload form and we will put our system to work directly.
Consumer debts
Read more on how we can help you to recover debts from consumers by empowering them to take control.
Our clients
Hear what out clients have to say
Don’t take our word for it, take theirs. Discover how DebtCo has helped companies of all shapes and sizes.
“We have worked with DebtCo successfully for a number of years now and have enjoyed significantly increased debt recovery success compared to other companies we have tried. Their technology driven approach to debt collection is clearly a winner”
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Jack Jones
Operations Director, Rebate Gateway
FAQ
Seeking answers?
I have only one case, can you help me? 🤝
Absolutely! At DebtCo, we handle cases of all sizes, whether you have one case or many. Here’s how we can assist you:
Getting Started 🚀
We will quickly send out a digital collections agreement for signing, which includes the necessary data protection agreement. Once signed, you can send us the details of the debt and the invoice.
Quick recovery 💨
We strive to recover the money as fast as possible. If the debtor can’t pay in one go, we offer flexible payment plan solutions.
Track your case 📊
You can track the progress of your case via our FinView Control portal, giving you real-time updates and transparency.
Contact us to discuss your specific needs, and we’ll find the best solution for you! 🌟
For more details, get in touch either via filling in our contact form, or sending us on email. One of our support staff will get back in touch with you.
What is Digital Collections? 🌐
Digital collections use technology to streamline the debt recovery process. Instead of traditional methods like phone calls and letters, digital collections employ:
Key Features:
- Automated Communication: Emails, SMS, and app notifications to remind debtors of their payments.
- Online Payment Options: Multiple payment methods, including credit cards and digital wallets.
- Data Analysis: Using advanced algorithms to optimise collection strategies.
- Empathy and Respect: Ensuring communication is respectful and understanding of the debtor’s situation.
Digital collections enhance efficiency, reduce costs, and improve the debtor experience.
What costs and interest do you add to my debt collection cases? 💷
In UK debt collection for businesses, costs and interest are straightforward and clearly outlined in the Late Payments Act. However, handling consumer debt collection cases is less clear legally. Read this brief article for a better understanding of what you can do. For more details, click here
Why choose DebtCo as your debt collection partner 🛡️
At DebtCo, we are committed to providing exceptional debt collection services tailored to meet your business needs. Here’s why partnering with us is the smart choice:
👩🏻 Expertise and Experience
With years of industry experience, our team of experts utilises advanced techniques and technologies to recover debts efficiently and ethically.
🪄 Comprehensive Solutions
We offer a range of services, including B2B and B2C debt collection, legal support, and tailored payment plans, ensuring a solution that fits your specific requirements.
🙌🏽 Client-Centric Approach
Our transparent and customer-focused approach ensures you stay informed throughout the collection process. We prioritize maintaining positive relationships between you and your customers.
📶 High Recovery Rates
Our innovative strategies and persistent efforts result in high recovery rates, helping your business improve cash flow and reduce bad debt.
🧡 Compliance and Ethical Standards
DebtCo adheres to all relevant regulations and ethical standards, ensuring a compliant and respectful debt recovery process.
Partner with DebtCo to experience professional, efficient, and ethical debt collection services that support your business's financial health. For more information, get in touch via the options below:
How can I see what is happening with my case(s) 👀
You can monitor your case through the FinView Customer Portal. This portal provides real-time updates, detailed case overviews, and comprehensive dashboards displaying all debt collection activities. Additionally, you can manage documents, view financial details, and communicate with our team directly.
The link to FinView Control is: https://customer.finview.tech/auth
If you are are interested in seeing how DebtCo can help you recover debts owed, get in touch via the options below
How a debt collection case proceeds at DebtCo ➡️
If your customer fails to pay after a reminder, it may be time to escalate to debt collection. Starting the process promptly increases your chances of recovering the owed amount.
🗂️ Case Assignment: Upon receiving your case, we assign it to a dedicated debt collection specialist who thoroughly reviews the details.
💬 Debtor Contact: We initiate contact with the debtor through various channels, such as phone calls, emails, and letters, to understand their situation and encourage payment via our FinView app.
📱 Negotiation and Resolution: Your customer can either make a direct payment or create their own payment plan via FinView. For more complex cases, our team is on hand to help facilitate resolution, maintaining a respectful and professional approach.
🖥️ Monitoring and Follow-Up: We continuously monitor the payment process and follow up with the debtor to ensure compliance with the agreed terms. You can also keep track on the case with your own access to our FinView Control portal.
🏦 Legal Action: If necessary, we provide legal support via our sister company Taurus. Pursuing debt recovery through the courts, adhering to all regulatory requirements.
Partner with DebtCo for a streamlined and effective debt collection process. For more information, get in touch via the options below.
Get in touch
Plan an interactive demo
Ready to get your unpaid invoices settled? The team at DebtCo is eager to collaborate and provide a seamless, no-win, no-fee service that aligns with your financial goals. Contact us today for a successful and results-driven partnership.
Give us a call
We are open between 9am and 5pm, Monday to Friday.
Visit our office
Kings Chambers. Queen Street. Derby. DE1 3DS
Send us an email
Drop us an email at uk@debtco.io