Automated processes
FinView automates +70% of debt collection processes, from communications, tracking payments, to invoicing. All of which reduces manual effort and boosts operational efficiency meaning we can collect faster.
High-volume commercial debt collection
Drowning in small debt cases?
DebtCo is a top commercial debt collection agency in the UK. We specialise in managing high volumes of small debts, like those from memberships and subscriptions. Our advanced FinView platform ensures each case is handled efficiently and with care, no matter the volume.
Want to know more? Get in touch today so we can show you.
How digital debt collections will help your business?
DebtCo is the forerunning commercial debt recovery organisation committed to operational efficient debt collection services supplemented by unmatched customer care. We excel in high-volume debt recoveries; these include often ignored small value cases due to obsolescent methods of actions. With our state-of-the-art system, we can handle few or tens of thousands of cases within minutes and achieve uniform results that save money.
Real-time data
FinView provides instant access to up-to-date information. Whether you're monitoring payment statuses or looking for case updates, real-time data ensures that you have the most accurate insights at your fingertips.
Customer experience
FinView empowers consumers with the FinView app, allowing them to manage their debts conveniently. This not only improves customer satisfaction but also increases the likelihood of successful debt recovery.
Cost reduction
By automating 80% of case management activities, FinView significantly reduces operational costs. These savings can be passed on to your business, making debt recovery more cost-effective.
Ethical approach
FinView supports a more compassionate and transparent debt collection process. Respectful communication and fair treatment, ensures the debt recovery process aligns with ethical standards while still achieving results.
How it works
We specialise in being able to handle vast volumes of debt collection cases at the same time. Through robotic automation and machine learning, there is no limit to how many cases you can send our way. As we improve our service, we have perfected our outreach program to help your customers settle their debt with you.
Contact
We establish contact
Our FinView platform is tailored for high-volume debt collections, using machine learning to optimize client engagement. By analyzing client profiles, FinView selects the best channels and timing for outreach. With over 26,000 collection strategies learned, it enhances communication, leading to higher success rates in resolving your cases efficiently.
Solutions
Empower to take control
Consumers today seek digital solutions for greater control over their activities, from managing their homes to shopping and finances. FinView was designed with this in mind, offering your clients an app they can download or access online. With FinView, they can view their case, make instant payments, create payment plans, or ask questions—whenever and wherever they want.
Intelligence
Learning and evolving
At the core of our collection software is an intelligent engine that automates data handling, enabling us to use conversational bots to assist your clients in finding solutions. This automation reduces manual tasks, allowing us to focus more on improving your recovery rates. Discover how our advanced debt collections platform can enhance your business’s performance.
Analytics
Data insights
At DebtCo, we understand the limitations of relying on Excel and external tools for insights. That’s why we developed our own insights tool, designed to spot everyday opportunities to boost your collection performance. Our customer insights help us identify outliers and fine-tune communication flows. All performance metrics are tracked in a single, comprehensive view, giving you complete transparency on how we’re accelerating your recovery rates.
Business
How do I get started?
Getting started could not be easy, as soon as we have given you access to the FinView control portal, you can upload your cases and let the magic happen.
Your data....
Send us your unpaid debts
We have made sending your debt collection cases to us easy. You can either:
📂 Upload yourself via your FinView control access.
⚙️ Integrate with our API.
📨 Send your cases directly to us.
Once received, our FinView platform prepares your data by ensuring the contact data is cleansed and ready to be imported. Once all is ready, we activate the communication workflows.
📂 Upload yourself via your FinView control access.
⚙️ Integrate with our API.
📨 Send your cases directly to us.
Once received, our FinView platform prepares your data by ensuring the contact data is cleansed and ready to be imported. Once all is ready, we activate the communication workflows.
Contact....
Automated communications
Our workflows use the FinView omnichannel communications service. Its digital first, but not digital only. Omnichannel means being available to your customers when they need us and providing personalised communications.
Once contact is established, your customer is able to log into FinView and resolve the case with the following options:
💷 Pay the debt in one go.
🗓️ Create their own payment plan.
💬 Get support from our agents.
Once contact is established, your customer is able to log into FinView and resolve the case with the following options:
💷 Pay the debt in one go.
🗓️ Create their own payment plan.
💬 Get support from our agents.
Resolve....
Tracking your debt cases
FinView Control ensures you are always kept up to date with the debt collection cases submitted to DebtCo. Whether we help you to get paid or to resolve a dispute, via FinView Control, you can see within a few clicks what is happening and the journey taken to ensure they are resolved.
Get in touch
Plan an interactive demo
Ready to get your unpaid invoices settled? The team at DebtCo is eager to collaborate and provide a seamless, no-win, no-fee service that aligns with your financial goals. Contact us today for a successful and results-driven partnership.
Give us a call
We are open between 9am and 5pm, Monday to Friday.
Visit our office
Kings Chambers. Queen Street. Derby. DE1 3DS
Send us an email
Drop us an email at uk@debtco.io