Business

About us

DebtCo isn't your average debt collection agency. We're an innovative tech company aiming to reinvent the debt collections industry while safeguarding your brand.

Our dedication to innovation, transparency, and customer-centricity really sets us apart. we created DebtCo to transform how individuals, families and companies manage their financial health.

Our story

How it all began

At DebtCo, we’ve seen firsthand how outdated debt collection systems cause inefficiencies, fail to support vulnerable customers, and leave people feeling powerless with rigid repayment plans. We knew this had to change. Five years ago, Cheryl, Dylan, and Darren founded DebtCo with a simple goal: transform the industry by combining customer-centricity with machine learning. By digitising and automating collections, we empower businesses to help their clients achieve financial wellness. So far, we’re on track to building something truly amazing.

Problem debt is a big concern in the UK.

💷 £ 34,537 average debt per person that's equivalent to 96% of the average UK income.

👥 20.3 million people are now living in financial vulnerable circumstances.

⏱️ Every 4 minutes and 20 seconds someone declares bankruptcy in England or Wales.

🏛️ In Northern Ireland in the three months to June 2024, there were 4.1 insolvencies per day. In Scotland, in the 3 months to March 2024, there were 20.7 insolvencies recorded every day.

What is our mission?

Our mission is clear: to bridge the gap between technology and debt recovery. We've built our own digital platform, FinView, to bring innovation and transparency to debt collection. Our primary goal? Empowering your customers to resolve their debt, while safeguarding your brand and boosting your recovery rates.

Empathy

Customer-centric approach

Your clients are important to us, so we make sure that each stage of the debt recovery process is fair, helpful and open. We work towards making it a win-win situation for all involved knowing too well that monetary problems need compassion plus straightforwardness in dealing with them.

Automation

Innovation through technology

By utilising state-of-the-art technology, we make debt collection easy and automatic so that businesses can serve their clients better. Our FinView platform is designed to give up-to-the-minute analytics, simplify work-flows, and improve efficiency across the board.

Integrity

Ethical debt collection

Our commitment is to ethical practices, ensuring fair treatment for all debtors and fostering positive relationships. We believe in resolving debts with integrity, helping individuals regain control of their finances without unnecessary stress or pressure.

Experience

Our knowledgeable team

Our team, with backgrounds in leading financial and tech companies, brings a wealth of experience to revolutionise debt recovery. With expertise in data analysis, customer relations, and advanced technology, we are dedicated to making debt recovery smarter, fairer, and more effective.

International

Global reach

Our services are truly global, enabling us to assist companies anywhere in the world. No matter where your business operates, our advanced technology and expert team are equipped to handle your debt recovery needs. We understand the unique challenges of different markets and are committed to providing tailored solutions that align with local regulations and practices. With DebtCo, you have a partner that can support your business's financial health on a global scale.

About us

The team leading the change

At DebtCo, we’re on a mission to improve financial health for individuals, families, and businesses through innovative technology. Our team includes researchers, engineers, and designers who previously developed transformative products at companies like Experian, Dun & Bradstreet, Salesforce, and Intrum. We're leveraging this expertise to create solutions that empower better financial management and recovery.
It all started 4 years ago when Cheryl, Dylan and Darren decided to start a company. We all believed that our combined skills could help build something truly amazing. So far, so good.

Cheryl Miskow

CFO

Shannon Colley

Operations Leader

Karl Baker

UK Managing Director

Dylan de Blieck

CTO

Trust

Our partners

Our prosperity is driven by robust associations with foremost professionals in different sectors and IT providers as well. These connections make it possible to provide the best debt collection solutions all around the world. Involving our partners closely guarantees inventive, effective and customized business-oriented problem-solving methods. We have joined hands in reshaping debt recovery industry while supporting enterprises attain economic soundness altogether.

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International

Our offices

With established offices in the Netherlands and the UK, and our recent expansion into Paris, DebtCo is growing rapidly. Our global footprint allows us to serve clients across Europe, and our strategic partnership with CreditInfo is paving the way for collection services in Africa. This expansion reflects our commitment to providing world-class debt recovery solutions wherever they are needed. Whether you’re in Europe, Africa, or beyond, DebtCo is here to support your business’s financial health on a global scale.

Europe

Netherlands

DebtCo B.V.
Lange Kleiweg 6
2285VL
Rijswijk
nl@debtco.io
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Europe

United Kingdom

DebtCo UK Holding Ltd
Kings Chambers, Queen Street
DE1 3DS
Derby
uk@debtco.io
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Europe

France

DebtCo France SAS
229 Rue Saint-Honore
75001
Paris
fr@debtco.io
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Africa

Tanzania

CreditInfo collections
PO Box
12403
Dar es Salaam
citinfo@creditinfo.co.tz
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