Helping you with our Debt Collection Service For Small Business

DebtCo's comprehensive small business debt recovery services can help businesses move past any financial difficulty quickly and successfully. Our small business debt collection team will not only pursue unpaid invoices on behalf of the business but also engage customers in a collaborative manner in order to resolve any issues before legal action is taken. Do you have invoices that are unpaid and no matter what you do, you are unable to have contact with your client?

Well you are not alone! This is a common issue that companies of all shales and sizes face. From global enterprise business to the local SME, unpaid invoices is a challenge and we at DebtCo are here to help.

If you need a reliable small business debt collection agency in the UK, then look no further. Our no-win, no-fee small business debt collection service helps you not only recover the amounts owed to you but also helps you to re-establish contact with your client.


Improved recovery rates verus traditional collection processes


Data informed SME debt collection strategies we have learnt


Automated collections process due to the use of FinView


Oldest SME debt collections case we successfully recovered

How can our small business debt collection service help you?

Our service uses the CollectIC digital collections platform which provides a highly specialised and automated debt recovery service that is specific for your business.

Most small business need to focus on driving growth with the confidence that their invoices will be paid. We at DebtCo provide that unique debt collection for the business experience that protects your brand and ensures your invoices get paid.

No win, no fee

We will never ask a fee up front from you. Only when we have successfully recovered the amount owed to you do we send you an invoice and then set our fee off.

Cost effective

Our platform has automated 80% of the traditional debt collections process. As a result, we are able to pass that financial benefit on to you with a competitive collections fee no matter how big or small the case is.

Completely digital

Our CollectIC platform provides the complete digital experience. From digital payments, multi-channel communications to our own mobile solution FinView. We take care of everything.

Brand protected

Our digital approach guarantees to protect your brand. We work with you to ensure the messaging is consistent and never use threatening techniques to resolve a case.

Testimonial Learn how pocket receptionist adopted our digital debt collections approach

Digital debt collections

UK debt collections

AI debt collections

SME debt collections

How do I get started?

We try everything to make the onboarding process as easy as possible. After the digital agreement is signed, the below process kicks off.

  • Get access to our digital collections platform CollectIC

    Our team will send you an email that gives you access to our CollectIC collections platform. You will need to add your password as well as setup your 2 Factor authentication.

  • Send us your SME debt collection cases

    You can now upload your small business debt collection cases direct to us. Either via a file upload direct to CollectIC or by using the form below.

  • We define the collections strategy

    CollectIC automatically applies the intelligent collections strategy to each of your SME debt collection cases.

  • The communications kick off

    Once the strategy is defined, our engines go through the motions of establishing contact with your client. Once contact is established, your client is empowered to manage the case themselves via our FinView app.

  • Track our progress

    You can track the progress we make on your SME debt collection cases by logging into the CollectIC portal.

I only have one case? Can I send it to you?

If you have one or a small number of cases and want us to get going quickly, then you can simply send them to us via the form below. We will ask you a series of questions that will help us get the information we need to get the SME collections process going.

Click the link below to get started, it takes less than 2 minutes to complete.

2022 Case Upload

First we need to know a little about who you are

Please tell us your name?
Please tell us your name?
Is the debt owed to a business or you personally?

Then please tell us about your business

Leave blank if you do not have it.
We need this to find your terms and conditions, or to point the person/business who owes you money to
What type of debt is this?

ok. Now we need to know the details of the debt owed to you

We use the customer reference in our communications with you
What is the name of the contact person?
What is the name of the contact person?
Is there more than one invoice?
In the event in which you have more than one invoice, we will have contact with you

ok. Now we need to know the details of the debt owed to you

What is the name of the person that owes you?
What is the name of the person that owes you?
Pleaase specify the Gender?
Is there more than one invoice?
In the event in which you have more than one invoice, please attach them all when we request the documents
Maximum upload size: 516MB
Copies of contracts, court judgements and invoices are all helpful.
Use Shift+Tab to go back

Track our progress online

All the clients of DebtCo will be given access to the CollectIC Customer Portal. This gives you direct access to our digital collections software where you can see the status of each of your small business debt collection cases.

You can also send new cases, view all your invoices from us and so much more.

Check out some of the frequently asked questions regarding our small business debt recovery & collection services.

What is digital debt collections?

When we started DebtCo, we quickly identified that the industry needed to be disrupted. The result was that we developed our own platform called CollectIC. This is a digital collections platform that uses technology combined with mobile apps to deliver digital experiences to companies and individuals in financial stress. The result has seen a +40% recovery improvement for our SME clients.

Do you provide debt collection for SME?

We have a specific service that helps enterprise business with their debt collections as well as invoice reminding needs.

More information can be found here:

Business debt collections ⮕

I am a one man business, can you help me?

Yes. DebtCo offers a specific service for small business which still uses the same ai debt collections strategy we apply for our enterprise clients.

Check out our debt collection for small business service here ⮕

Can we claim any costs back?

There may be some recoverable costs, such as interest and compensation in accordance with the Late Payment of Commercial Debts (Interest) Act 1998. The compensation entitlement varies in accordance with the size of the debt:

Sum to be paid to the creditor
Up to £999.99 £40
£1,000.00 to £9,999.99 £70
£10,000.00 or more £100

Interest is recoverable at 8% above the Bank of England base rate.

More information can be found via the UK Government website: Click this link

I only have one case, can you help me?

Yes. As we mentioned above, we offer the DebtCo Online Debt Collections service specific for SME. Simply scroll up and send us your case via our conversational form.

What is your fee?

Our experience is that all portfolios are different requiring different collections strategies. Get in touch via the form below so we can share our competitive fee.

If the Debt is disputed can you help?

In short yes! We are happy to negotiate a settlement on your behalf. At all times we keep you informed on the process so you can decide to accept or reject any offer on the table.

  • Contact us

No matter how complex the case or the volume of cases you have, DebtCo provides an all new digital debt collections service that empowers your clients to take control. Get in touch so we can discuss how to help you out.

01376 800592

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