If your customer fails to pay after a reminder, it may be time to escalate to debt collection. Starting the process promptly increases your chances of recovering the owed amount.
🗂️ Case Assignment: Upon receiving your case, we assign it to a dedicated debt collection specialist who thoroughly reviews the details.
💬 Debtor Contact: We initiate contact with the debtor through various channels, such as phone calls, emails, and letters, to understand their situation and encourage payment via our FinView app.
📱 Negotiation and Resolution: Your customer can either make a direct payment or create their own payment plan via FinView. For more complex cases, our team is on hand to help facilitate resolution, maintaining a respectful and professional approach.
🖥️ Monitoring and Follow-Up: We continuously monitor the payment process and follow up with the debtor to ensure compliance with the agreed terms. You can also keep track on the case with your own access to our FinView Control portal.
🏦 Legal Action: If necessary, we provide legal support via our sister company Taurus. Pursuing debt recovery through the courts, adhering to all regulatory requirements.
Partner with DebtCo for a streamlined and effective debt collection process. For more information, get in touch via the options below.
If your customer fails to pay after a reminder, it may be time to escalate to debt collection. Starting the process promptly increases your chances of recovering the owed amount.
🗂️ Case Assignment: Upon receiving your case, we assign it to a dedicated debt collection specialist who thoroughly reviews the details.
💬 Debtor Contact: We initiate contact with the debtor through various channels, such as phone calls, emails, and letters, to understand their situation and encourage payment via our FinView app.
📱 Negotiation and Resolution: Your customer can either make a direct payment or create their own payment plan via FinView. For more complex cases, our team is on hand to help facilitate resolution, maintaining a respectful and professional approach.
🖥️ Monitoring and Follow-Up: We continuously monitor the payment process and follow up with the debtor to ensure compliance with the agreed terms. You can also keep track on the case with your own access to our FinView Control portal.
🏦 Legal Action: If necessary, we provide legal support via our sister company Taurus. Pursuing debt recovery through the courts, adhering to all regulatory requirements.
Partner with DebtCo for a streamlined and effective debt collection process. For more information, get in touch via the options below.
Get in touch with DebtCo
Have questions? Get into contact with one of our support
Give us a call
Our office is open Monday to Friday between 9am and 5pm
Send us a WhatsApp
We usually respond within 24 hours to your message
Drop us an Email
Reach us at: uk@debtco.io
Plan an interactive demo
Ready to get your unpaid invoices settled? The team at DebtCo is eager to collaborate and provide a seamless, no-win, no-fee service that aligns with your financial goals. Contact us today for a successful and results-driven partnership.
Give us a call
We are open between 9am and 5pm, Monday to Friday.
Visit our office
Kings Chambers. Queen Street. Derby. DE1 3DS
Send us an email
Drop us an email at uk@debtco.io