📝 How do I make a complaint?
At DebtCo, we take your feedback seriously. If you need to make a complaint, follow these steps:
- Email Us: Send your complaint to uk@debtco.io. Include as much detail as possible about the issue.
- Call Us: Reach out to us at 0203 411 6011. Our team will listen to your concerns and work towards a resolution.
- Form: Get in touch with us via our online complaints form.
Our Complaint Handling Process:
- Acknowledgement: We will acknowledge your complaint within 24 hours. ⏰
- Investigation: Our team will thoroughly investigate the issue, reviewing all relevant details and communications. 🕵️
- Resolution: We aim to resolve complaints promptly, providing you with a clear explanation of the outcome. ✍🏻
- Feedback: After resolution, we may reach out for feedback to ensure our process meets your expectations. 🧏
Your satisfaction is our priority. 🌟
At DebtCo, we take your feedback seriously. If you need to make a complaint, follow these steps:
- Email Us: Send your complaint to uk@debtco.io. Include as much detail as possible about the issue.
- Call Us: Reach out to us at 0203 411 6011. Our team will listen to your concerns and work towards a resolution.
- Form: Get in touch with us via our online complaints form.
Our Complaint Handling Process:
- Acknowledgement: We will acknowledge your complaint within 24 hours. ⏰
- Investigation: Our team will thoroughly investigate the issue, reviewing all relevant details and communications. 🕵️
- Resolution: We aim to resolve complaints promptly, providing you with a clear explanation of the outcome. ✍🏻
- Feedback: After resolution, we may reach out for feedback to ensure our process meets your expectations. 🧏
Your satisfaction is our priority. 🌟
Get in touch with DebtCo
Have questions? Get into contact with one of our support
Give us a call
Our office is open Monday to Friday between 9am and 5pm
Send us a WhatsApp
We usually respond within 24 hours to your message
Drop us an Email
Reach us at: uk@debtco.io
Plan an interactive demo
Ready to get your unpaid invoices settled? The team at DebtCo is eager to collaborate and provide a seamless, no-win, no-fee service that aligns with your financial goals. Contact us today for a successful and results-driven partnership.
Give us a call
We are open between 9am and 5pm, Monday to Friday.
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Visit our office
Kings Chambers. Queen Street. Derby. DE1 3DS
Send us an email
Drop us an email at uk@debtco.io