📝 How do I make a complaint?

📝 How do I make a complaint?

At DebtCo, we take your feedback seriously. If you need to make a complaint, follow these steps:

  1. Email Us: Send your complaint to uk@debtco.io. Include as much detail as possible about the issue.
  2. Call Us: Reach out to us at 0203 411 6011. Our team will listen to your concerns and work towards a resolution.
  3. Form: Get in touch with us via our online complaints form.

Our Complaint Handling Process:

  1. Acknowledgement: We will acknowledge your complaint within 24 hours. ⏰
  2. Investigation: Our team will thoroughly investigate the issue, reviewing all relevant details and communications. 🕵️
  3. Resolution: We aim to resolve complaints promptly, providing you with a clear explanation of the outcome. ✍🏻
  4. Feedback: After resolution, we may reach out for feedback to ensure our process meets your expectations. 🧏

Your satisfaction is our priority. 🌟

📝 How do I make a complaint?

At DebtCo, we take your feedback seriously. If you need to make a complaint, follow these steps:

  1. Email Us: Send your complaint to uk@debtco.io. Include as much detail as possible about the issue.
  2. Call Us: Reach out to us at 0203 411 6011. Our team will listen to your concerns and work towards a resolution.
  3. Form: Get in touch with us via our online complaints form.

Our Complaint Handling Process:

  1. Acknowledgement: We will acknowledge your complaint within 24 hours. ⏰
  2. Investigation: Our team will thoroughly investigate the issue, reviewing all relevant details and communications. 🕵️
  3. Resolution: We aim to resolve complaints promptly, providing you with a clear explanation of the outcome. ✍🏻
  4. Feedback: After resolution, we may reach out for feedback to ensure our process meets your expectations. 🧏

Your satisfaction is our priority. 🌟

Contact

Get in touch with DebtCo

Have questions? Get into contact with one of our support

Give us a call

Our office is open Monday to Friday between 9am and 5pm

Send us a WhatsApp

We usually respond within 24 hours to your message

Drop us an Email

Reach us at: uk@debtco.io

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Get in touch

Plan an interactive demo

Ready to get your unpaid invoices settled? The team at DebtCo is eager to collaborate and provide a seamless, no-win, no-fee service that aligns with your financial goals. Contact us today for a successful and results-driven partnership.

Give us a call

We are open between 9am and 5pm, Monday to Friday.

Visit our office

Kings Chambers. Queen Street. Derby. DE1 3DS

Send us an email

Drop us an email at uk@debtco.io

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.