The company or person you owe money to is called your lender. If you do not pay them, and if you do not engage with them, they may take further action against you.
Here's what you should know:
Stay in Touch 📲
If you're in financial difficulty, email us at uk@debtco.io. Keeping us updated allows us to:
- Suggest specific resources to help you 💭
- Discuss options that suit your situation 💬
- Provide you with space to explore support options 🤔
- Keep your lender informed so you don’t have to (only for accounts handled by us) ℹ️
Possible Actions by Your Lender ⚖️
Initially, your lender will contact you after a missed payment. If non-payment continues, actions may escalate and can include:
- Contact by a debt collection agency
- Negative impact on your credit file
- Legal action, such as court proceedings
Can’t Afford to Pay? 💡
Contact us or your lender if you’re struggling to pay. Early communication allows us to:
- Discuss your circumstances and suggest solutions
- Provide time to explore options
- Refer you to helpful organisations
- Place a hold on debt collection activities to give you time to seek support
Your lender can also deal with a representative on your behalf if needed, with your explicit permission.
We’re here to help you navigate through this and find a solution that works for you. 🌟
For more details, visit StepChange for a deeper understanding of the debt collection process.
The company or person you owe money to is called your lender. If you do not pay them, and if you do not engage with them, they may take further action against you.
Here's what you should know:
Stay in Touch 📲
If you're in financial difficulty, email us at uk@debtco.io. Keeping us updated allows us to:
- Suggest specific resources to help you 💭
- Discuss options that suit your situation 💬
- Provide you with space to explore support options 🤔
- Keep your lender informed so you don’t have to (only for accounts handled by us) ℹ️
Possible Actions by Your Lender ⚖️
Initially, your lender will contact you after a missed payment. If non-payment continues, actions may escalate and can include:
- Contact by a debt collection agency
- Negative impact on your credit file
- Legal action, such as court proceedings
Can’t Afford to Pay? 💡
Contact us or your lender if you’re struggling to pay. Early communication allows us to:
- Discuss your circumstances and suggest solutions
- Provide time to explore options
- Refer you to helpful organisations
- Place a hold on debt collection activities to give you time to seek support
Your lender can also deal with a representative on your behalf if needed, with your explicit permission.
We’re here to help you navigate through this and find a solution that works for you. 🌟
For more details, visit StepChange for a deeper understanding of the debt collection process.
Get in touch with DebtCo
Have questions? Get into contact with one of our support
Give us a call
Our office is open Monday to Friday between 9am and 5pm
Send us a WhatsApp
We usually respond within 24 hours to your message
Drop us an Email
Reach us at: uk@debtco.io
Plan an interactive demo
Ready to get your unpaid invoices settled? The team at DebtCo is eager to collaborate and provide a seamless, no-win, no-fee service that aligns with your financial goals. Contact us today for a successful and results-driven partnership.
Give us a call
We are open between 9am and 5pm, Monday to Friday.
Visit our office
Kings Chambers. Queen Street. Derby. DE1 3DS
Send us an email
Drop us an email at uk@debtco.io